How does the 30 day money back guarantee work?

It’s simple. When you subscribe to Spark you’ll be charged the first monthly payment of either $9.50 or $14.50. If you cancel before your next payment, we’ll refund your first payment no questions asked.

Actually, that’s not technically true. We may ask why you are cancelling just to get a better idea of why Spark didn’t work for you, but there are no requirements for you to cancel (hence why we say “no questions asked”). Rest assured that you are free to cancel any time. We won’t lay any guilt trips on you, try to upsell you, or otherwise prohibit you from cancelling Spark.

Spark is backed by CiviCRM LLC, the entity that develops and maintains the open source software CiviCRM. CiviCRM LLC is a California-based LLC that is focused on delivering the very best opensource CRM to nonprofits around the world. We aspire to make a meaningful difference in the world for those with which we’re lucky to work. We value and promote:

  • Openness & Transparency - Engage in a clear, authentic and respectful manner and encourage participation.
  • Happy, engaged users - Provide elegant, compelling, user-focused solutions that exceed user needs.
  • Social responsibility - Enable others to do good and to have meaningful impact on our world.

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